Customer Support Representative

Would you like to build top-notch fintech products and work for a company with real social impact?

Customer Support Representative

Join our team as a Customer Support Representative and be the voice of Dot Group. You will assist customers with inquiries, provide information about our services, and ensure a positive customer experience. Your role is vital in helping us maintain our commitment to customer satisfaction.

Your Responsibilities

Respond to customer inquiries via phone, email, and chat.
Provide accurate information about our products and services.
Resolve customer issues and complaints promptly.
Gather customer feedback to improve our services.

What We Offer

We offer a friendly work environment, training opportunities, and the chance to make a difference in the lives of our customers.

We know our strength lies in our diversity. That’s why we hire based on merit to advance our desire to eliminate financial exclusion globally. We do not favor or disfavor one candidate based on protected characteristics such as age, race, religion, marital status, veteran status, sexual orientation, gender, etc.

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